211 Volusia-Flagler is a free and confidential community navigation service provided by the Community Foundation and United Way of Volusia-Flagler Counties.

When people need help and are not sure where to turn, 211 connects them with local programs, services, and community resources.

Highly trained specialists are available 24 hours a day, 7 days a week, 365 days a year by calling 211.

Whether someone needs help with food, housing, utility bills, healthcare, childcare, employment, financial stability, mental health services, substance use treatment, or other community resources, 211 can help connect them to available support.

How 211 Helps

211 assists individuals and families by:

• Maintaining a comprehensive database of local community resources.
• Assessing each caller's needs and circumstances.
• Identifying programs and services that may be available to them.
• Providing information, guidance, and problem-solving support.
• Offering advocacy when appropriate.
• Identifying community needs and service gaps through data collection and reporting.
• Educating the public about available services and resources.

While 211 does not provide direct services, it helps people find, understand, and access services that are available within the community.

Professional Standards

211 Volusia-Flagler follows nationally recognized standards established by Inform USA, the professional association for the Community Navigation industry.

Inform USA provides:

• Professional standards for service delivery.
• Practitioner certification programs.
• Organizational accreditation.
• Industry education and training.

Learn More

• Inform USA: www.informusa.org
• Florida Alliance of Information and Referral Services (FLAIRS): www.flairs.org
• 211 National: www.211.org

Resource Directory

About Our Directory

The 211 Volusia-Flagler Resource Directory is designed to increase access to local programs and services throughout Volusia and Flagler Counties.

Organizations listed in the directory are included to help community members learn about available resources. Inclusion in the directory does not imply endorsement, recommendation, or approval by 211 Volusia-Flagler or the Community Foundation and United Way of Volusia-Flagler Counties.

Although every effort is made to maintain accurate and current information, errors or omissions may occur.

Help Keep Information Current

If you find inaccurate information or updates to an existing listing, please contact us.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you know of a resource that should be included in the directory, please contact us at the same email address.

Organizations interested in being added to the database may request information about eligibility and the application process by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Privacy Statement

Your privacy is important to us.

211 Volusia-Flagler values and protects personal information. Information provided to us is used only for the purpose for which it was collected, unless otherwise authorized by you or required by law.

We do not disclose personal information to outside parties without consent except when required by law.

How We Protect Information

To help safeguard information, we use:

• Secure systems and data storage.
• Password protection and user authentication.
• Data encryption.
• Secure electronic transmissions.
• Ongoing monitoring and audit processes.

Employees receive training on the proper handling of confidential and personally identifiable information and are expected to follow established privacy and security standards.

How You Can Help

You can help protect your personal information by:

• Keeping passwords secure.
• Using strong passwords when available.
• Signing out of shared or public computers when finished.

Accessibility Statement

211 Volusia-Flagler is committed to providing a website that is accessible to everyone, including individuals with disabilities.

We regularly review and improve our website to meet or exceed applicable accessibility standards, including Section 508 of the Rehabilitation Act.

Some website content may be provided by third-party vendors. While we work with these providers to promote accessibility, certain limitations may exist outside our direct control.

PDF Documents

Many documents on our website are offered in PDF format and are compatible with screen readers and other assistive technologies.

Some older PDF documents may not fully meet current accessibility standards.

If you experience difficulty accessing a document, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will gladly provide an alternative format whenever possible.

Need Help?

Contact 211 Anytime

Call 211 24 hours a day, 7 days a week, 365 days a year.

Our highly trained specialists are available to listen, provide support, and connect people with local resources.

211 can help with:

• Food assistance
• Housing resources
• Utility assistance
• Healthcare services
• Mental health support
• Substance use services
• Employment resources
• Childcare resources
• Financial stability services
• Other community needs

From hello to help, 211 Volusia-Flagler is here to connect people with the resources and support they need.