Florida Senior Legal Helpline

Special Notes/Funding

website: https://elderaffairs.org/programs-and-services/florida-senior-legal-helpline/

Description

Services: Consumer Law, Elder Law, General Legal Aid, General Legal Aid for Probate Assistance, Legal Counseling, Legal Representation

Hours

Our screening service is available between 9:00 a.m. – 4:30 p.m., Monday through Friday (excluding holidays). Telephone appointments are scheduled with English and Spanish-speaking advocates.

Required Documents

These questions include your name and address, household information, county of residence, and the type of legal problem you are calling about. Eligible Florida residents age 60 and older who are U.S. citizens or permanent residents will be scheduled a callback telephone appointment. Callers are subject to income but not asset guidelines.

Eligibility

ELIGIBILITY: The Florida Senior Legal Helpline provides free civil legal advice and brief services over the telephone to eligible Florida residents 60 years and older. Callers will be screened for eligibility and must be within our income guidelines to be scheduled a telephone appointment for free services. Helpline advocates provide advice to seniors to help them resolve their legal problems. When appropriate, callers are referred to state and local regulatory agencies. When clients need representation in court or other extended legal services, we help them find legal resources in their communities.

Fees

Free

Intake Procedure

Call for screening and to be scheduled a telephone appointment.Eligible callers are scheduled a free telephone appointment with an attorney or paralegal. Most clients will receive answers to their legal questions during their telephone appointment. The advocates may also mail supplemental information relevant to the issues discussed. In some cases, follow up calls will be necessary to report the results of legal research. In other cases, an advocate may make a conference call to a third party to resolve an issue. When clients need assistance beyond telephone advice and brief services, they may qualify for referrals to free legal services providers in their local communities. These providers work in partnership with the Helpline and the Florida Department of Elder Affairs to maximize resources available to vulnerable and low-income seniors.

Languages

Telephone appointments are scheduled with English and Spanish-speaking advocates. Helpline advocates use a translation service for hard-of-hearing clients and those who speak languages other than English or Spanish.

Service Area

AREA SERVED: State of Florida

Geography Served